Secure Smile® operates strictly as a referral and client support service. We introduce patients to independent dental practitioners within the Secure Smile® Network. Secure Smile® itself does not, and will not, perform any dental procedures or provide regulated health services as defined under the National Law.

All examinations, treatments, and clinical outcomes are the responsibility of the dentist or clinic you choose to engage with. That practitioner is solely accountable for the professional advice, services, and care provided. Secure Smile® does not make any guarantees or representations regarding the quality, suitability, or results of treatment delivered by third-party practitioners.

Marketing material, including testimonials, case studies, images, or videos, is intended only to provide general information. These examples are illustrative and should not be interpreted as a guarantee of outcome, since individual circumstances, medical conditions, and treatment responses will vary.

Any information supplied through our website, advertising, or during initial discussions is general in nature and should not be relied upon as medical or dental advice. An in-person consultation with a qualified practitioner is required before any diagnosis, recommendation, or treatment plan can be confirmed.

Where terms such as “Smile in 24 Hours” are used, they describe the intended timeframe for the delivery of temporary or provisional teeth following implant surgery. This outcome may not be clinically suitable for all patients. Final treatment decisions and timing rest solely with the treating practitioner.

Accessing superannuation under compassionate release provisions, or applying for external finance, is subject to strict eligibility rules determined by the Australian Taxation Office (ATO) and other governing bodies. Each application is assessed independently, and Secure Smile® cannot influence or guarantee the outcome. Patients remain entirely responsible for arranging and managing their own financial matters.

To the extent permitted by law, Secure Smile® disclaims all liability arising from reliance on marketing material or preliminary information, and from any loss, claim, or delay connected with superannuation applications or finance providers. These Terms do not exclude any rights that are mandatory under Australian Consumer Law.

By submitting personal details through our enquiry forms, booking platforms, or promotions, you authorise Secure Smile® to contact you via phone, SMS, email, or other communication channels about your enquiry. Personal information is handled in accordance with our Privacy Policy and will never be sold to third parties.